The only all-in-one digital platform to run your entire organisation

Zone makes it easier to operate your organisation, empower staff, free-up capacity, make decisions and evidence your impact.
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A suite of solutions to transform culture, operations and performance

Zone provides charities, social enterprises and other purpose-driven organisations with the tools and technology to make it easier for them to operate, empower staff and make decisions.

Zone Workforce

Workforce

Recruitment

Post jobs to your website and preferred job boards, such as Indeed, and manage your recruitment pipeline end-to-end.
Create and post jobs to multiple job boards, and create a distinct candidate journey and funnel for each.
Capture feedback on candidates at each stage of the hiring process.
Move candidates through each stage of the funnel, creating a more streamlined and efficient experience.
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Workforce

Performance Management

Improve how you manage staff, get visibility of performance and streamline processes across the organisation.
Build trust and transparency with 1-1 discussion records and two-way approvals.
Simplify management with the option to use agenda templates for different roles.
Improve operations with daily shift evaluations and triggers to managers.
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Workforce

Absence Management

Take the tedium out of absence management, understand staffing issues and support the right conversations.
Keep on top of admin by logging staff absence, including reasons and dates.
Automate workflows with self-certification and notifications to managers.
Dig into the data with reporting to identify trends and absence themes.
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Zone Care Management

Care Management

Care Plan

Improve care quality with care plans that are easy to access, simple to use and shaped around the needs of an individual.
Improve quality with interactive care plans and capture individual's person-centred needs.
Tailor care to each individual, such as preferred communication style and preferred support workers.
Make care more dynamic with care plans that are easy to access, review and update across the team.
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Care Management

Daily Diaries

Create a daily diary for each individual, providing insight into their activities and their experiences to improve outcomes.
Get an overview of diary entries, focus on specific individuals and identify any areas of concern.
Keep an eye on nutrition by recording nutritional intake of each individual, which is then visible to the whole care team.
Get ideas and inspiration with suggestions of daily activities for an individual, including what they enjoy doing.
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Care Management

Circle of Support

Build the circle of support around each individual and ensure that everyone involved remains informed and up to date.
Keep everyone up to date with communication records around an individual, including medical consultations.
Maintain quality with automatic reminders of periodic specialist appointments.
Provide families with a portal to view, comment and interact with the care team around their family member.
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Zone Rostering & Scheduling

Rostering & Scheduling

Scheduling

Move scheduling from art to science, filling shifts with the right people who have the skills and experience required.
Maintain quality with qualification requirements for each site.
Tailor support by setting skill-level requirements for each person.
Respond to last-minute absences with visibility of skills by shift.
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Rostering & Scheduling

Rostering

Take the pain away from rostering and focus your team's time on activities that improve quality.  
Simplify rostering with rotas for different sites and react to gaps in the rota with rapid payment.
Engage staff by giving them the freedom to indicate their availability and pick up extra shifts.
Plan future rotas with sight of staff absence, leave and preferences.
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Rostering & Scheduling

Approvals

Make sure the right people are able to review and approve shifts, staying compliant with your requirements.  
Reduce stress by sharing responsibility with dedicated rota teams.
Ensure compliance with full shift authorisation and approval process.
Improve consistency with shift templates for repeating activities.
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Zone Asset Management

Asset Management

Asset Tracking

Get oversight of all your assets, streamlining your asset management and maintenance.
Ensure assets are being used effectively, reducing idle time and maximising productivity.
Prevent loss or theft by keeping a detailed record of asset location, assignment and status.
Facilitate timely maintenance and repairs, extending the lifespan of assets and reducing downtime.
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Asset Management

Lifecycle Management

Improve the care, planning and oversight of your assets throughout their lifecycle.
Reduce wastage and inefficiency, leading to lower operating costs and improved bottom-line performance.
Improve long-term planning and forecasting by understanding the lifecycle stages and associated costs and risks.
Facilitate the disposal of assets according to industry regulations and standards.
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Asset Management

Regulatory Compliance

Ensure your assets are compliant, with full transparency and accountability throughout.
Facilitate asset compliance with health and safety regulatory standards, reducing the risk of legal issues.
Support easier and more accurate audits with comprehensive and organised asset documentation, including certification.
Enhance transparency and accountability within your organisation through detailed reporting and tracking.
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Zone Finance

Finance

Payroll

Take the monotony out of payroll and give staff greater transparency and confidence in your systems.
Reduce payroll errors by providing staff with real time access to their payroll data.
Add flexibility to your payroll model with the ability to define dynamic pay rates and enhancements for staff.
Increase efficiency with the ability to integrate with multiple payroll solutions.
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Finance

Sales Invoicing

Keep on top of your income, as well as greater control of your cost base.
Invoice customers with dynamic pricing customised around multiple variables, such as clients and time of day.
Timely billing and collection of payments, helping maintain a steady cash flow.
Help reduce outstanding receivables by providing clear records of what is owed and when payments are due.
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Finance

Client Finances

Streamline how you manage and oversee client finances, supporting you to build better relationships with funders.
Enhance transparency by managing the payment workflow prior to executing any transactions.
Minimise the risk of misconduct with the ability to monitor all transactions remotely.
Increase efficiency by going cashless, removing the need for manual checks.
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Finance

Rapid payments

Improve staff satisfaction by offering rapid payments for shifts worked and expenses incurred.
Enable staff to drawdown on their salary ahead of payday, reducing reliance on payday loans.
Offer additional incentives to ensure those challenging-to-fill shifts are covered.
Improve staff retention by enabling staff to pick-up additional shifts and get paid more rapidly.
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Zone Quality, Safety and Assurance

Quality, Safety and Assurance

Risk management

Improve how you manage and mitigate risk, communicating up to date information to stakeholders.
Understand the risks your organisation faces  by capturing all information about a risk in one form.
Document how your organisation mitigates risks by setting action plans and outlining control measures.
Consistently review and track each risk using bespoke risk registers and in-depth reporting.
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Quality, Safety and Assurance

Incident Management

Simplify incident reporting, automate workflows and help to mitigate against future incidents.
Simplify incident reporting by customising the data that is captured for different events and provide concise reporting.
Automate workflows by defining which teams of people need to investigate incidents with different characteristics.
Improve working practices and help prevent future incidents by documenting lessons learnt, outcomes and actions taken.
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Quality, Safety and Assurance

Feedback Management

Help your organisation listen, respond to feedback and  improve.
Respond positively to feedback by using comprehensive reporting to identify trends and themes.
Streamline processes using the system's customisable screening tool which tailors the workflow of a complaint or compliment.
Make your stakeholders feel valued and heard by responding to feedback with professional document templates.
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Quality, Safety and Assurance

Request for Information Management

Streamline requests for information, without them disrupting your day-to-day activities.
Comply with statutory response timeframes by configuring service level agreements for different types of requests.
Stay in control of each request by allocating tasks such as document collation and redactions internally.
Save time by using in-built document templates which auto feed in information and contact details for each request.
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Quality, Safety and Assurance

Claim Management

Take a more proactive approach to anticipating, tracking and responding to claims.
Simplify how you track claims using insightful trackers customised to each type of claim and the requirements involved.
Proactively prepare for any potential claims by monitoring the outcomes of other Incidents, Risks and Complaints.
Promote and build transparency across your organisation by documenting estimated costs and financial liability all in one place.
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"I think what has been created is absolutely incredible. Comparing it to a lot of the other systems I've used, Zone is already making a big difference, particularly by keeping everything in one space. Team meetings are run more efficiently, with better handover and communication between teams. The system has brought a fluidity to our operations. It's pretty brilliant."
Clare Cresdee
Hub Manager, One Small Thing
"Before Zone it was very difficult to get organisational oversight of staff sickness, annual leave and rotas. Now, the organisation has complete oversight and live dashboards presenting the data in real-time. We now have information we can act on, not just data."
Ryan Condron
Associate Director for Digital and PMO, Medway Community Healthcare
"It's above and beyond anything that I've ever used before or, or anything that I've seen before…I love it. I can't praise it enough. It has brought greater visibility. Rather than having four different systems that all have a different look and feel, we’ve got one system, with all functions under one roof, with the same user experience."
Richard Moore
Digital Lead, Access Community Trust
"Zone is a multilevel, multifaceted system that enables us to bring together every element of our structure, covering all workflows and data management needs. It’s a lot more than a tool. It’s become the mind map of our business, leading to a more streamlined organisation.”
Hannah Reeve
Director, Nurture Families
"Zone has been really positive. In the past, certain actions would have taken me 10 times longer to complete.”
Clare Maxwell
Learning & Wellbeing Manager,
Prior's Court
"I think what has been created is absolutely incredible. Comparing it to a lot of the other systems I've used, Zone is already making a big difference, particularly by keeping everything in one space. Team meetings are run more efficiently, with better handover and communication between teams. The system has brought a fluidity to our operations. It's pretty brilliant."
Clare Cresdee
Hub Manager, One Small Thing
"Before Zone it was very difficult to get oversight of staff sickness, annual leave and rotas. Now, the team has complete oversight and live dashboards presenting the data in real-time. Now we have information we can act on, not just data. As a result, teams are doing less admin and more clinical work, leading to better patient outcomes."
Ryan Condron
Associate Director for Digital, Medway Community Healthcare
"It's above and beyond anything that I've ever used before or, or anything that I've seen before…I love it. I can't praise it enough. It has brought greater visibility. Rather than having four different systems that all have a different look and feel, we’ve got one system, with all functions under one roof, with the same user experience."
Richard Moore
Digital Lead, Access Community Trust
"Zone is a multilevel, multifaceted system that enables us to bring together every element of our structure, covering all workflows and data management needs. It’s a lot more than a tool. It’s become the mind map of our business, leading to a more streamlined organisation.”
Hannah Reeve
Director, Nurture Families
"Zone has been really positive. In the past, certain actions would have taken me 10 times longer to complete.”
Clare Maxwell
Learning & Wellbeing Manager,
Prior's Court